The hotel offers amenities for your comfortable stay and unforgettable experiences
Incredible Butler Service
“Our butler Yaro was exceptional, guiding us through every step of our trip and ensuring we had a memorable birthday weekend.” view full review
Delicious Dining Options
“The food choices were amazing, particularly loved the buffet and the a-la-carte restaurants, making every meal a delight.” view full review
Relaxing Poolside
“The pool area was perfect, with a great temperature and plenty of sunbeds, making it an ideal spot to unwind and enjoy the day.” view full review
Engaging Activities
“The variety of activities like yoga and Spanish classes kept us entertained and made our stay even more enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Horseback riding
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Aerobics
Fishing
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Foot massage
Public Bath
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Arena Gorda - Macao ,Seccion Baiguea. La Altagracia, Bavaro,,
Punta Cana,
Dominican Republic,
La Altagracia
Map view
Carretera Arena Gorda - Macao ,Seccion Baiguea. La Altagracia, Bavaro,,
Punta Cana,
Dominican Republic,
La Altagracia
City landmarks
Av. Estados Unidos
Splash Water Park
2.4
km
Golf Course
Punta Blanca Golf Club
1.3
km
Beach
Arena Gorda Beach
670 m
Punta Cana 23000
Iberostar Golf Course
2.5
km
Amusement Park
Splash Parque Aquatico
780 m
Theatre
Tropicana theatre
790 m
Shopping Area
Punta Blanca
3.0
km
Astron
1.0
km
Golf Course
Cana Bay Golf Course
2.1
km
Pasha
1.3
km
Amusement Park
Splash Water World
1.4
km
Night club
ORO Nightclub
1.9
km
Plaza Punta Cana
1.7
km
La Mascarita
1.8
km
Obelisk
1.9
km
DC6
1.9
km
Punta Cana 23000
Splash Park
3.5
km
White Sands Golf Course
3.3
km
Beach
Arena Blanca Beach
3.4
km
Playa Princess
3.6
km
Cave Oleg Bat House
4.2
km
Casino Diamante Punta Cana Grand
4.1
km
Casino
Princess Tower Casino Punta Cana
4.5
km
Mangu Disco
4.6
km
Night club
Legacy Disco Club
4.5
km
Avalon
4.5
km
Cortecito Beach
5.0
km
Night club
Under the Club
4.7
km
Punta Cana 23000
Tatos Palm Beach
4.9
km
Mall
Taxi Bavaro Punta Cana
4.9
km
Nearby
Beach
Arena Gorda Beach
670 m
Restaurants
Restaurant Garden Grill
540 m
Carretera El Macao - Arena Gorda Grand Baya Principe
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
housekeeping efficiency
friendly staff
crowded location
lack of cleanliness
7.6/10
Very good
Rooms
8.2
Location
8.0
Service
8.0
Dining
6.8
Guest reviews
7.6/10
based on 6 reviews
8.8
8.8/10 based on 403 reviews
Hugh
United Kingdom,
May
2024
8.2/10
The hotel is perfectly situated on Bavaro beach with the Atlantic ocean nearby, offering a relaxing stay under the shade of palm trees. The rooms were impeccably clean and generously equipped with thoughtful extras, although the temporary WiFi disruption was a minor inconvenience. The service was exceptional, with friendly staff readily available to assist, although a few members lacked the same level of warmth. The dining options catered to various tastes, offering delicious local cuisines alongside an extensive restaurant selection. The facilities were well-maintained, ensuring a comfortable and enjoyable experience overall.
Rooms
9.0
The rooms were filled with extra gifts that exceeded our expectations and were spotless when we arrived.
Service
8.0
The staff, notably John from the entertainment team, were extremely friendly and accommodating, enhancing our overall experience. However, a few staff members displayed rudeness, detracting slightly from the otherwise great service.
Location
9.0
The hotel's location on Bavaro beach, next to the Atlantic ocean, amidst clean surroundings and the availability of kayaks and Catamarans within the all-inclusive package made for a convenient and pleasant stay.
Dining
7.0
The dining experience offered a variety of homey local cuisines, fresh fruit, bread, and delicious deserts. However, the Japanese food was not up to par.
Facilities
8.0
The facilities were good, offering everything needed for a comfortable and enjoyable stay.
William
United States,
April
2024
6.8/10
My stay at the hotel was enjoyable overall. The rooms were spacious and comfortable, but they could use some improvement in terms of cleanliness, especially the showers. The service was friendly and helpful, making my experience pleasant. The location was nice, although it was a bit congested and noisy, limiting relaxation options. The dining experience was satisfactory, offering good breakfast choices. The facilities were fine, but nothing exceptional.
Rooms
7.0
The rooms, particularly the Junior Suite Deluxe, were spacious and comfortable, but they could be cleaner, especially the showers. It took around 30 minutes per room for housekeeping.
Service
8.0
The service was overall friendly and helpful. The staff, from cleaning crew to entertainment crew, always greeted us warmly. Various services like room service, car hire, and housekeeping were efficient.
Location
6.0
The location was pleasant with a garden view that provided some privacy, but it was a bit congested with limited seating options after 9 a.m. The beach proximity was a plus, offering easy access to the waterside.
Dining
7.0
The dining experience was decent with two buffets available, including ambar breakfast. The homemade desserts were a highlight, offering a nice variety. However, some popular restaurants were hard to access due to being fully booked.
Facilities
6.0
The facilities were adequate, though not exceptional. The pool area was nice but somewhat crowded, and additional sunbeds were added, making it harder to find a peaceful spot.
housekeeping efficiency
crowded location
Clara
United States,
April
2024
8.2/10
I just stayed at the hotel and had a wonderful experience! The rooms were super clean and cozy, and the staff was incredibly friendly and attentive. However, the dining options were a bit limited. The pool area was well-kept and enjoyable. The price was fair, but a small downside was having to pay extra for Wi-Fi.
Rooms
9.0
After checking in, the room was well cleaned with always fresh towels. It was very comfortable!
Service
9.0
The service here is top-notch! The staff really went above and beyond to make sure all our needs were met.
Location
8.0
The location was nice, and I enjoyed being taken to the reception on a little train with my luggage. The entertainment crew was also fun!
Dining
7.0
The dining options were good overall, but the breakfast area was a bit smaller than expected.
Facilities
8.0
The facilities were great, I especially liked the variety of inflatables available.
Steven
United Kingdom,
March
2024
7.8/10
The hotel offers a personalized touch with a short personal tour upon arrival, but room cleanliness, especially in the showers, could use improvement. The service is very welcoming and friendly, although there might be delays in drink orders. The location is convenient with easy access to various restaurants and transportation between hotels. The dining options are varied, but the dining areas could use some improvement. Overall, a decent hotel with some room for enhancement.
Rooms
7.0
The rooms could be cleaner, especially the showers. Our butler provided a personal tour which was a nice touch, but the room amenities weren't always replenished promptly.
Service
8.0
The staff is very helpful, friendly, and welcoming, creating a pleasant atmosphere. However, there could be delays in services like taking drink orders.
Location
9.0
The hotel's location is convenient, situated between other hotels and offering easy access to restaurants and transportation options.
Dining
7.0
The dining experience offers varied and nicely prepared options, but the dining areas may need some improvement in ambiance.
Facilities
8.0
The facilities are decent, offering essential services and amenities for a comfortable stay.
Leon
United States,
December
2023
8.6/10
The hotel rooms were beautiful with a big and comfortable bed, offering a lovely view on the sunny side for a good portion of the day. The service was super friendly and professional, although we encountered a minor issue with the Butler service. The location was excellent, providing ample space and easy access to various facilities. The dining experience offered a variety of food in a nice environment, although it lacked healthy options and allowed only heavy set plates.
Rooms
9.0
The rooms were beautiful and comfortable, with a big and cozy bed.
Service
8.0
The service was super friendly and professional, with a minor hiccup at the Butler service counter.
Location
10.0
The location was excellent, with plenty of space and close access to various amenities.
Dining
7.0
The dining options were varied and the environment nice, although lacking healthier choices and offering only heavy set plates.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Bob
United Kingdom,
July
2023
6.8/10
The hotel offers rooms with a swim-up pool and tub, although different from the booking site's description. The location is shady with palm trees and has a Caribbean feel, despite issues with afternoon music.
Rooms
8.0
The room with a swim-up pool and tub was a highlight, even if not exactly as expected from the booking site.
Service
7.0
The staff was friendly and helpful, put pressure on joining a club but remained attentive to guests' needs and in general were fabulous.
Location
6.0
The location felt Caribbean with palm trees, but loud music in the afternoon was bothersome.
Dining
6.0
The dining options were a mix - good selection but lacking healthy choices.
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